TO ALL PLEDGERS…
As you may be aware PledgeMusic have closed their doors to business and we were left no option but to cancel our campaign. Here are the instructions if you paid them for a pledge:
FYI, Last in Line have not received a single penny from Pledge Music and our request is that you CANCEL your PledgeMusic order as soon as possible – please make sure that you get your money back!
We would really appreciate you re-placing those orders with us directly, but more about that in a moment…
To CANCEL YOUR PLEDGE ORDER:
– LOG IN to PledgeMusic and FIND your order.
– Click on “CONTACT US ABOUT THIS PLEDGE” then pull down the menu item “CANCELLING THIS PLEDGE ORDER”
– click on “I STILL HAVE A QUESTION”
– In the form that opens type that “I AM CANCELLING THIS PLEDGE, AND AM REQUESTING A REFUND DUE TO THE CAMPAIGN BEING CANCELLED”
– You will receive a confirmation email from them immediately.
Now PLEASE call your credit card and request a “CHARGE DISPUTE” as additional insurance for your refund.
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RE-ORDERS, Here is how we are going to make this work…
SIGNED CDs –
We would request that you re-purchase a CD by going to the Last in Line page and clicking on one of the trusted outlets (Amazon, iTunes for example) Every name ON OUR PLEDGE LIST that had pre-ordered the CD through Pledge will automatically be receiving the signed CD booklet from us directly, at no charge, even though you cancelled your Pledge, to insert into your newly purchased CD jewel case, as an act of good faith. We have your addresses.
VINYL ALBUMS –
We would request that you re-purchase the Vinyl album by going to the Last in Line page and clicking on one of the trusted outlets (Amazon for example)
We will shortly be offering a limited run of the signed but empty Vinyl jackets that we already have, on a FIRST COME FIRST SERVED basis at a nominal charge on our web store and will announce that very soon. This is the only way we can do this with the hope that you will end up with an autographed Vinyl album at about the same price than it would have cost you on Pledge.
UNIQUE –
Unique limited run items such as single offerings and gold vinyl. Those on our Pledge list that ordered these items will be receiving a DIRECT email from us soon with an opportunity to re-purchase them from us. If they choose not to remake those purchases those items will be listed for open sale on our web store also CLICK HERE
More items will be being added to our webstore on a daily basis so please check back often!
We sincerely hope that this helps all concerned with the Pledge debacle and once again…
“WE THANK YOU AND ARE TRULY GRATEFUL TO YOU, OUR FANS, FOR YOUR CONTINUED SUPPORT AND UNDERSTANDING – WE COULDN’T DO THIS WITHOUT YOUR HELP”
